Privacy Policy

Cyclone Linehaul

Effective Date: December 10, 2025

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Cyclone Linehaul (“we,” “us,” or “our”) does not sell, share, or disclose mobile opt-in information, phone numbers, or SMS consent records to any third parties or affiliates for marketing or promotional purposes.


No mobile opt-in or text message consent will be shared with third parties or affiliates.

Any text messaging originator opt-in data is used solely to send messages you have expressly agreed to receive and is never shared outside of required technical routing providers.

This Privacy Policy explains what information we collect, how it is used, and how we protect it.

1. Information We Collect

Personal Information

We may collect the following personal data:

  • Name, physical address, email address, and phone number

  • Payment information when purchasing services or requesting a quote

  • Opt-in records and timestamps for all communication channels (SMS, email, phone, etc.)

Non-Personal Information

  • IP address, browser type, operating system, and device information

  • Website analytics and interaction patterns

  • Cookies and similar tracking technologies

Customer Communication Data

  • Records of inquiries, support requests, and service interactions

  • Appointment information and preferences

  • Service history, notes, and feedback

2. How We Use Your Information

We use your information for legitimate business purposes, including:

  • Delivering, improving, and supporting our services

  • Processing transactions and payments

  • Responding to inquiries, scheduling, and service-related communication

  • Sending service reminders, updates, and confirmations

  • Enhancing website functionality and user experience

  • Fraud prevention, security monitoring, and compliance

  • Maintaining legally required records of your consent and preferences

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting in to receive SMS messages from Cyclone Linehaul, you agree to receive:

  • Appointment reminders

  • Service updates

  • Customer support messages

  • Other informational messages related to our services

We do not send promotional or marketing SMS messages without explicit additional consent.

Opt-In & Consent

  • You will only receive SMS messages if you explicitly opt in

  • We maintain timestamped, auditable records of all opt-in actions

  • We comply with all applicable laws, including the TCPA and CTIA guidelines

Opt-Out Instructions

You may cancel SMS communications at any time by replying:

“STOP”

  • You will receive a final confirmation message

  • You will no longer receive SMS messages unless you re-opt in

  • All opt-out requests are processed within 24 hours

Message Frequency & Content

  • Message frequency varies based on your interactions and service requests

  • All messages relate directly to services you have requested or agreed to receive

  • No promotional content is sent unless separately authorized

Help & Support

Reply “HELP” at any time for assistance, or contact us directly at johnk@cyclonelinehaul.com.
Customer support is available during regular business hours.

Carrier Information

  • Standard messaging and data rates may apply

  • Carriers are not liable for delayed or undelivered messages

  • Supported carriers include AT&T, Verizon, T-Mobile, and most regional providers

SMS Data Protection Statement

Required RingCentral Compliance Language:

“No mobile opt-in or text message consent will be shared with third parties or affiliates.”

Information may be shared only with:

  • Subcontractors or service providers strictly for delivering messages (e.g., SMS gateways/aggregators)

  • These providers are contractually obligated to maintain confidentiality and may not use your opt-in data for marketing or unrelated purposes

All other use-case categories explicitly exclude SMS opt-in data and consent records.

We apply strict data protection measures to safeguard all opt-in information

4. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information.

Information may only be shared in these limited circumstances:

Service Providers

  • Payment processors

  • Scheduling and customer support platforms

  • SMS aggregators (strictly to send messages you opted into)

All service providers must maintain confidentiality and use your information only for the service they provide to us.

Legal Compliance

We may disclose information if required by:

  • Law, regulation, or legal process

  • A valid court order or law enforcement request

  • The need to protect our rights, safety, or property

Business Transfers
If Cyclone Linehaul undergoes a merger, acquisition, or asset sale, your personal data may be transferred to the successor entity.
Your data will remain protected consistent with this Privacy Policy.

5. Data Security

We use industry-standard security measures to protect your information, including:

  • Encryption of sensitive information in transit and at rest

  • Secure authentication and access controls

  • Routine security monitoring and vulnerability assessments

  • Employee training on privacy and handling of personal data

  • Backup and disaster recovery systems

  • Compliance with applicable breach notification requirements

No method of transmission or storage is 100% secure, but we take all reasonable steps to protect your data.

6. Cookies & Tracking Technologies

We use cookies to:

  • Analyze website traffic

  • Enhance performance and user experience

  • Remember user preferences

  • Measure effectiveness of our website

You may disable cookies in your browser, but doing so may limit site functionality.

7. Your Rights & Choices

You have the right to:

  • Access, correct, or delete your personal information

  • Opt out of marketing emails (via the “unsubscribe” link)

  • Opt out of SMS messages (reply “STOP”)

  • Request details about how your data is processed

  • Withdraw consent at any time

  • File a complaint with your regional data protection authority

To exercise these rights, contact us using the information in Section 10.

8. Third-Party Links

Our website may contain external links. We are not responsible for their content or privacy practices.
This Privacy Policy applies only to data collected by Cyclone Linehaul.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
The most recent version will always be posted on our website with the effective date.
For significant changes, we may notify you by email or by a notice on our website.

10. Contact Us

For questions or concerns about this Privacy Policy or how your information is handled, contact:

  • Cyclone Linehaul

    • Phone: (630) 561-0469

    • Email: johnk@cyclonelinehaul.com

    • Website: https://www.cyclonelinehaul.com/

By using our website and services, you acknowledge and agree to this Privacy Policy.

Copyright 2026 - Cyclone Linehaul, All Rights Reserved